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Tenant activation wizard

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After Marketplace deployment, complete the tenant activation wizard in the controller portal. Typical time is about 10 minutes. Until the tenant is ACTIVE, main product routes stay gated.

Prerequisites

  • Successful Azure Marketplace installation
  • Controller portal URL — from deployment outputs, or from the managed resource group: acme-miso-rghttps://acme-miso-miso.azurewebsites.net (drop -rg, then add -miso before .azurewebsites.net)
  • Global admin or designated activation operator account (Microsoft admin consent runs in this wizard — not as a separate Entra configuration after Marketplace deploy)

Where it happens

The wizard runs entirely in the controller web portal in your Azure deployment. It configures tenant consent, enterprise identity, capacity preset, access model, endpoints, and final platform validation.

Integration developers begin workstation setup after activation — see Developer workstation setup.

Steps

Work through the wizard in order:

  1. Tenant consent — Accept terms and confirm your organization owns this deployment.
  2. Identity setup — Connect enterprise identity (Entra ID) required for your access model.
  3. Size selection — Choose a capacity preset aligned with expected load (see Platform sizing).
  4. Access model — Configure how users and applications reach the platform.
  5. Access endpoint — Confirm URLs clients and integrations will use.
  6. Validation and deployment — Run platform validation; wait until activation reports success. Typical time for the wizard is about 10 minutes.

When finished, tenant status becomes ACTIVE and the main portal unlocks.

If you cannot sign in

If you are logged out, or Entra and local admin sign-in both fail, wait about 20 minutes and try again. Services continue to install in the background. That work can change hostnames and entry URLs. Wait until all services are up before signing in again — do not treat a failed login in that window as a broken account.

What done looks like

Wizard step Business outcome
Consent Tenant claimed by your organization
Identity Enterprise sign-in path ready
Size Capacity preset selected
Access model Who may authenticate and how
Endpoint Stable URLs for users and integrations
Validation Platform services healthy (~10 minutes typical)

If activation fails, note the step and error text — fix prerequisites (identity registration, DNS) and retry from that step.

Validate

  • Portal shows tenant status ACTIVE
  • Admin can open main portal routes without onboarding redirect
  • Optional: First session checklist

Limits

Wizard step labels may vary slightly by offer version — map portal text to the sequence above. Ten minutes is typical for the wizard UI; background service install can continue after that, and sign-in may fail until those services are up (about 20 minutes).

Common mistakes

Mistake Fix
Closing wizard before validation Complete the final validation step
Wrong identity permissions Fix identity inputs; re-run validation
Starting integration work before ACTIVE Finish wizard; developers use Build path after activation
Retrying login immediately after logout Wait about 20 minutes; backend install may still be changing URLs