Documentation Index

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Learning from completed work

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Role Assistants improve from validated Evidence generated by completed governed work — not from prompts or conversation history. Each reusable outcome strengthens patterns the organization can trust.

Evidence may propose improvement; it cannot silently change a released Role Assistant. A material change creates a new candidate and returns through validation, certification, and Make available.

Why it matters

Enterprises need AI that gets better at recurring role-based work without expanding authority. Learning must be tied to verified outcomes — including accepted, corrected, rejected, escalated, waiting, denied, and safely stopped — after validation and certification when the knowledge is meant to be reused.

How it works

Task → Business result → Validate → Certify when reusable → Pattern → Propose improvement → Better future work

Evidence aggregates by Business Role, task type, capability, and resource type. Successful patterns increase confidence; repeated corrections highlight data or process gaps. Skill levels make improvement visible to users and managers.

Learning improves quality and reliability. It does not grant new permissions or remove approvals.

Limits

Evidence aggregation, skill snapshots, and promotion workflows vary by platform version. Confirm Role Assistant evidence features are certified live in your environment before treating promotion as operational policy.

Example

After many accepted pipeline reviews, a Sales Assistant recognizes common missing-owner patterns faster — because Evidence from prior tasks proved those patterns useful, not because it memorized chat phrases. A proposal to change instructions still goes through governance before release.

Business value

Continuous improvement grounded in governed outcomes — aligning AI maturity with business trust while keeping operational change under human control.